Big changes are coming November 3, 2022, at B&I FCU!
We will be upgrading our core banking system to bring you the best service and latest secure technology. The upgrade will take place between Oct 31 – Nov 3, 2022.
What is being upgraded? Our core processor is being upgraded. This is the computer software and hardware we use to process transactions and maintain member deposits and loans. It also supports services such as Debit Cards and Online Banking. We will also be migrating to a new online banking and mobile banking platform.
What can you expect? During the conversion, our online banking and bill pay system will be offline for installation and training. If you use online banking, you will be logging into a new platform with a new username and password after Nov 3, 2022. We will provide detailed instructions closer to that date. We will keep you informed throughout the entire process via direct mail, lobby notices and regular updates at www.busindcu.com/updates.
Printed Statements: All members will receive a printed bank statement (even those on e-statement) for October End of Month (to be mailed early November). Once our conversion is complete, e-statements will resume for those that have chosen that option.
Oct 31, 2022
Nov 1, 2022
Nov 2, 2022
Nov 3, 2022
|Branch & Drive Thru||Open as Normal||Closed||Closed||Open as Normal|
|Phone Hours||Open as Normal||Offline||Offline||Open as Normal|
|Online Banking||Available until 5pm||Offline||Offline||New Online Banking Available at 8:30am|
|Mobile Banking||Available until 5pm||Offline||Offline||New Mobile App Available at 8:30am|
|Online Bill Pay||Available until 5pm||Offline||Offline||Online at 8:30am|
What can you do to help us prepare? Please ensure your contact information is up to date.
Do we have your most recent Address, Phone, Email, and Beneficiary contact information?
If anything has changed, please call us so we can update your member information.
Aaron J. Wilp, CEO
B&I Federal Credit Union